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Management of Change



Course Aims
Individuals are suspicious of change since it inevitably involves different actions and practices than those which they are currently familiar with and used to. Change is a black box that needs to be unlocked with care! The course involves readers working on their own specific change events and creating plans and procedures which will help smooth their change processes through group and individual feedback, exercises, formal inputs etc.
Assumed Knowledge
Managers and supervisors who have to implement change but may have had little to do with the change decisions. They are now implementing decisions of others and need to know how to deal with the problems of implementing the change and living in a changing environment.

This course can be found in the following categories:
Course Library > Soft Skills

Table of Contents
Recognising Change
  • The Context of Change
  • Effects of Change
     
    Tools for Analysing a Recent Change
  • Force Field Analysis
  • Force Field Diagram
  • Methodology to Undertake a Force Field Analysis
  • Example of a Change Force Field
  • Key Implementation Activities
  • Communicate
  • Gain Commitment
  • Provide Assistance
  • Involve
  • Manage Perceptions
  • Avoid Over-organising
     
    Drivers for Change
  • Influencing Decisions
  • Winners and Losers
  • Hard and Soft Information
  • Dimensions of Influence Matrix
  • Power
     
    Change and Individuals: The Transition Curve
  • Transition Curve Diagram
  • Seven Stages of a Transition
  • Research Findings
  • Positive Change Example
  • Tactics for Un-Blocking Resistance
    Change and Individuals: 'Anchors'
  • Anchors
  • Significance for Managers
     
    Change and Individuals: Defence Mechanisms & Stress
  • Change and Defence Mechanisms
  • Main Defence Mechanisms
  • Stress and Reactions to Change
  • The Holmes Rahe Scale
     
    Change and the Views of Organisations
  • Mechanistic Change
  • Organic Change
  • Types of Change
  • Other Options
     
    Successful Change Management
  • The ABCD's of Managing Change
  • Resistance
  • Stages to Move from Ignorance to Adoption
  • Danger Signals
  • Management Strategies to Assist Change
  • Individual Change Survival Checklist
     
    Sustaining Change
  • Sustaining a Change Focused Climate
     
    Action Plan
  • Action Plan
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