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There are many excellent online courses. This has been hugely beneficial in my day to day work.
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- Louise Nolan
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A+ Module 4 - Supporting Windows 2000 Professional
Course Aims
At the end of this course you will be able to: identify key features of Windows 2000, install Windows 2000, understand the Windows 2000 boot process, view and configure system settings, manage user and group accounts, understand and configure different file system settings, use the Disk Administration tool to manage disk drives, manage file and folder properties and troubleshoot problems. |
Assumed Knowledge
You should have successfully completed a "PC Fundamentals" course or be confident in the following in order to gain maximum benefit from reading this course: You can use a keyboard and mouse, recognise the main components of a PC and different data media such as floppy disks, CD-ROM, etc. You can understand DOS file naming conventions and directory structures, you are familiar with Windows and Windows applications, you can use Windows File Manager or Explorer to create directories and sub-directories; and move, copy or rename files and directories. You can use the DOS DIR, COPY, REN, DEL, MD, CD and RD commands and the DOS editor to create text and batch files. |
Course Audience
This foundation course prepares newcomers to PC support and provides readers with training in PC software installation and support skills. |
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Table of Contents
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Overview of Windows 2000
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Windows 2000 Professional
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Windows 2000 Advanced Server
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Windows 2000 Datacenter Server
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Windows 2000 Workgroups and Domains
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Installing Windows 2000
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Domain or Workgroup selection
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Running the Setup program
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Controlling the Setup program
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Upgrading to Windows 2000
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Windows 2000 boot files
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Windows 2000 load sequence
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Using the Last Known Good control set
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Configuring Windows 2000
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Microsoft Management Console
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Installing devices manually
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Configuring network properties
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Disk and storage management
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Comparing basic and dynamic storage
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Managing disks and volumes
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Converting from FAT/FAT32 to NTFS
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Compressing files and folders
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Encrypting files and folders
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Managing users and groups
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Local and domain user accounts
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The Local Users And Groups Snap-in
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Planning and implementing groups
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Windows 2000 security
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NTFS folder and file permissions
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Assigning permissions to users and groups
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How multiple user and group permissions interact
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Moving and copying files and folders
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Account and password policies
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Windows 2000 troubleshooting
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Using a Windows 2000 boot disk
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Using the Last Known Good control set
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